Absolutely. All orders are shipped in plain, unmarked packaging with no indication of the contents. The sender name on the package will not reference FunSutra or any intimate product branding.

Your billing statement will show a discreet descriptor. We take your privacy seriously at every step of the purchase journey.

Yes. All FunSutra products are made from body-safe, non-toxic materials such as medical-grade silicone, ABS plastic, and stainless steel. We never compromise on material quality.

Each product page includes detailed descriptions, material info, and usage guidance. If you need personalised advice, feel free to reach out to us at hello@funsutra.in — we're happy to help, discreetly.

Most of our products come with a manufacturer warranty. Please refer to the individual product page for warranty details, or contact us for assistance.

Standard delivery within India typically takes 4–7 business days. Express shipping options may be available at checkout depending on your location.

We are currently expanding our international shipping capabilities. Please check back soon or contact us to enquire about shipping to your country.

Yes! Once your order is dispatched, you'll receive a tracking link via email or SMS so you can follow your package every step of the way.

Due to the intimate nature of our products, we do not accept returns on opened or used items. However, if you receive a damaged or defective product, please contact us within 48 hours of delivery and we will make it right.

We're sorry to hear that! Please email us at hello@funsutra.in with your order number and a photo of the damage within 48 hours. We'll arrange a replacement or refund promptly.

We accept all major credit and debit cards, UPI, net banking, and popular wallets. All transactions are secured with SSL encryption for your peace of mind.

Completely. Our checkout is powered by Shopify's secure payment infrastructure, which is PCI DSS compliant. Your financial data is never stored on our servers.