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Due to the intimate nature of our products, we follow strict hygiene and safety standards.

1. NON‑RETURNABLE ITEMS
We cannot accept returns for:
- Opened products
- Used products
- Unsealed items
- Lingerie, condoms, lubricants, or personal wellness items

2. RETURN ELIGIBILITY
Returns are accepted only if:
- The item is unused, unopened, and in original packaging
- You contact us within 48 hours of delivery
- The product is defective or damaged upon arrival

3. DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective product, contact us at funsutra69@gmail.com with:
- Order number
- Photos/videos of the issue

We will arrange a replacement.

4. REFUNDS
Refunds are issued only for:
- Cancelled orders before shipping
- Out‑of‑stock items
- Approved defective product cases

5. NON‑REFUNDABLE ITEMS
Shipping fees, COD fees, and handling charges are non‑refundable.

6. CONTACT
Email: funsutra69@gmail.com